Clean exterior, but kept waiting over 3 hours past pickup time
The exterior wash and wax were done properly. However, I arrived at the scheduled 2 PM collection time and the car was not ready until past 5 PM with no advance notice. Good workmanship, but scheduling needs serious work.
Neutral — Average Experience
Firsthand Experience
Date of experience:
Sep 24, 2026
Dummy Business B
Official Business Response
(Melissa Jacobs (Business Owner))
Lerato, transparency is vital to us and we apologise for the miscommunication on decontamination costs. We have refunded the unauthorized extra line items back to your original payment method.
REVERSE