Review of Dummy Business B
Decent overall finish; team quickly resolved small misses
There were a couple of missed polish areas along the rear bumper during initial inspection, but the manager had the technician address them immediately while I waited in the lounge. Good customer recovery.
Date of experience: Oct 03, 2026
Review of Dummy Business B
Clean exterior, but kept waiting over 3 hours past pickup time
The exterior wash and wax were done properly. However, I arrived at the scheduled 2 PM collection time and the car was not ready until past 5 PM with no advance notice. Good workmanship, but scheduling needs serious work.
Date of experience: Sep 24, 2026
Review of Dummy Business B
Interior clean missed key areas and left strong odor
Carpets and seats were still damp at handover, leaving a stale moisture odor that lasted days. Center console cup holders and sun visors were barely touched. For the price charged, the attention to detail was lacking.
Date of experience: Sep 12, 2026
Review of Dummy Business A
Follow-up eventually resolved the issue
The original symptom returned two days after collection and arranging a recheck took longer than I expected. The second visit resolved the issue properly, so the final outcome was positive even though the follow-up process could be smoother.
Date of experience: Oct 02, 2026
Review of Dummy Business A
Solid work, updates could improve
The repair itself was good and the car has been running well since. I had to call twice for progress updates, so more proactive communication would improve the experience.
Date of experience: Sep 22, 2026
Review of Dummy Business A
Professional major service
The quotation was clear, the final invoice matched the approved work, and the vehicle felt noticeably better afterward. Communication during the day was strong.
Date of experience: Sep 10, 2026