Decent overall finish; team quickly resolved small misses
There were a couple of missed polish areas along the rear bumper during initial inspection, but the manager had the technician address them immediately while I waited in the lounge. Good customer recovery.
Drive — Recommended
Firsthand Experience
Date of experience:
Oct 03, 2026
Dummy Business B
Official Business Response
(Melissa Jacobs (Business Owner))
Dear Lerato, we take full accountability for the lack of pre-delivery inspection. We immediately revised our multi-point handover checklist and completed the missed areas directly with our senior detailer.
REVERSE